Friendly and helpful staff. Clean and spacious rooms with free on-demand English movies. Great location in Haidian district. Direct access to hot springs. Convenient for English-speaking guests.

They had everything we wanted for our vacation, we greatly enjoyed facilities and the food. The rooms were luxury, no complaints whatsoever...

The hotel was clean, with big and comfortable rooms. I had a great view of the street outside and even had a side window that could be opened. The staff were friendly and there was one person at the lobby who could speak English, which was a big help. The hotel had excellent facilities, including a massage center and good food. It was conveniently located near public transportation, with a subway station nearby. The hotel was in the Haidian district, which is in the mountains near this city.

Couldn't stay longer.

Comfortable and Clean Room

During our stay at the Palace Garden Hotel And Resorts, we were impressed by the comfort and cleanliness of our room. The bed was incredibly comfortable, providing a great night's sleep after a long day of exploring. The room was spacious and well-maintained, with everything we needed for a pleasant stay.

While there were a few drawbacks, such as the limited selection of international breakfast choices and slow service at dinner, these were minor inconveniences compared to the overall positive experience.

The staff was friendly and helpful. Rooms were clean, big, and comfortable. On-demand TV with English movies. Direct access to hot spring bath. English-speaking staff at front desk.

Nothing all good.

Great location, new hotel, helpful staff, English-speaking front desk, comfortable room, nice view.

Nothing it was perfect.

The hotel provided luxurious amenities and excellent service. the room was spacious, well-maintained, and offered private facilities. Its location was convenient with smooth access to public transportation. the restaurant and bar had good food and an extensive selection of drinks.

Some staff members had limited English skills, which created communication issues. Despite this minor issue, everything else at this hotel was impressive and exceeded our expectations.

This hotel exceeded our expectations with its luxurious amenities and outstanding service. the exclusive room facilities, including a spacious bathroom and comfortable bedding, made for a relaxing and enjoyable stay. the restaurant offered delicious cuisine, and the bar/lounge area provided a great atmosphere for unwinding after a long day. the private facilities, such as the pool and spa, were top-notch and added to the overall luxurious experience. the staff were friendly and attentive, ensuring that all our needs were met.

The only minor issue we encountered was with the location, which was a bit further from the city center than we anticipated. However, the hotel made up for this by offering a complimentary shuttle service to popular tourist sites.

The hotel had a great location near the Haidian district, which made it easy to explore the surrounding areas. The staff was friendly and helpful, which enhanced our experience at the hotel. The rooms were spacious and comfortable, offering a great stay during our Christmas break.

The breakfast lacked some international choices and the food was not always fresh. the bathrooms could have been cleaner.

Located in the tranquil Haidian district, this hotel offers a convenient stay with direct access to a nearby subway station. Nestled in the mountains, guests can enjoy breathtaking views of the surrounding landscapes. The rooms are spacious, clean, and comfortable, providing a relaxing atmosphere. The friendly staff is attentive and provides excellent service. The breakfast offers a wide variety of choices to cater to different tastes and preferences. Additionally, the hotel provides facilities such as a hot spring bath and a massage center, ensuring a pleasant stay.

Some staff members may need to improve their English skills to enhance communication with international guests.

I loved the hotel's location as it was right next to a subway station that made it easy to explore the city. The cleanliness was exceptional, and the staff was always friendly and helpful. I also appreciated the hotel facilities, especially the on-demand TV and comfortable rooms.

Nothing, no complaints at all.

the rooms were spacious and had on-demand TV with English movies at no additional charge. the staff was friendly and accommodating, eager to assist with any requests. we enjoyed the clean and comfortable rooms, with a variety of breakfast options to choose from.

The free massage and breakfast were great bonuses during our city break. The hotel's location near public transportation and a short ride to the attractions was also helpful. Additionally, the staff were friendly and accommodating.

The language barrier was frustrating as most staff members had limited English skills, making communication difficult. The cigarette smell in the hallways and rooms was also unpleasant.

Great room size, convenient location, and friendly staff. The rooms were spacious and cleaned daily. Its proximity to public transportation was a plus, making traveling around the city easy. The staff members were accommodating and polite.

The breakfast was not up to par with international standards, and there was limited English proficiency among the staff. The breakfast did not have many international choices, and some items were old and hard. I found it challenging to communicate with some of the staff members, which made requesting information more complicated.